Project Management & Design &Web Services Sophia Kelly | 27 Jun 2011
Multi-language Online Support Group
Sophia Kelly of Tailored Tech implemented and currently manages the Family Member online support group system for the British Columbia Schizophrenia Society and HereToHelp.
The system provides a place for loved ones of persons with a serious mental illness a place to ask questions, get referrals and share their experiences with others.
The technical aspects of the project include a confidentiality-enhanced login system, spam control, friendly reminders to inactive members, and complete French (as well as English) language support at the option of the user. The multi-language interface includes separate formatting and content design details specific to each language, including sponsor logos. The project marketing is also handled by Tailored Tech, including opt-in family resource email newsletters and a calendar of in-person support event. The entire project is managed with excellent evaluation and under budget.
Has your organization located funding for a project, but you don’t have the internal capacity to get it up and running? Tailored Tech can help with project implementation, management and assessment support.
Contact us to discuss your requirements at 604-255-3450.
Technical Writing Sophia Kelly | 27 Jun 2011
Policy and procedure manuals
In 2010 Sophia Kelly of Tailored Tech was contracted to compile/write and edit a policy and procedure manual for a charitable organization that administers and rents a professional theatre. As part of the work I sourced supporting information, identified missing pieces and provided them, and made all the information and language consistent. I also formatted the resulting manual consistently so that it could be published for stakeholders and designed corresponding forms and checklists for internal use. This is the most recent of several similar projects for other organizations.
Do you have a series of policy and procedure documents of varying ages? Are some more up to date than others? Are you wanting to be consistent in publicizing and enforcing them? Would you like to protect your organization from liability concerns by making sure procedures are correct and up to date? Let Tailored Tech take your notes and documents off your hands and return a professional, complete and useful manual for your organization.